Friday, April 29, 2011

Amazon apologizes for cloud error

29 April 2011 last updated at 15: 27 GMT Foursquare homepage foursquare was one of the sites affected by the technical fault - the online retailer Amazon has excused for an error in their Web hosting service EC2, which knocked many popular sites.

Last Thursday caused go failure sites including foursquare, Reddit and Quora, offline, a few days.

EC2-Elastic Compute Cloud - provides computing power and storage for enterprises that have not their own data centers.

The apology comes after a week of silence on the matter.

Amazon gives user a 10 day cloud services credit, regardless of whether they were affected.

Cloud computing is a fast growing company, which is essential for the growing number of companies and people who use it for remote storage data.

It offers individuals and businesses the opportunity to rent virtual space.

Provider of cloud such as Amazon's hosting sites and other data in server farms.

The most important story you read on "Critical services"

• Convenient: IT service provider that hosts services for several companies. Joint complex infrastructure is cost efficient and you pay only for what you use.

• Quick: fundamental cloud services work out of the box; for more complex software and database solutions, cloud allows computing you the hardware procurement and investments, skip phase.

• Up to date: most providers constantly update their software offers, add new features as they become available.

• Scalable: you can quickly grow, because cloud based with a significant increase in the workload to deal with.

• Mobile: cloud services to be used from a distance, so you have a mobile workforce, staff on most of your systems on the go can access.

A statement on the Amazon website said: "we know how important our services are for our customers and we will do everything, we from this event to learn and it can use to drive improvement of our services."

Amazon has promised, "spend our understanding of the details of the various parts of this event many hours in the coming days and weeks improvement and determine the changes to improve our services and processes to make".

Detailed technical explanation, it described what was gone wrong process memory with his data.

It said there was a problem, if you change a configuration, which gives his primary and secondary systems to fail and overload.

Amazon had then it stop and start, including physically moving servers.

Amazon statement on Friday, said: "Everything is now always be normal."

It ended with: "last but not least, we want to apologize."


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